Ordering Options

ROES / WeTransfer / Labtricity / FTP


ROES offers the user the ability to select lab defined products and precisely define crops and rotations within the product. You simply choose a folder of images and start selecting from the wide variety of products. The new ROES Client offers a new order queue and upload manager with automatic retry if an order fails to upload. ROES also has a scheduled send option so you can create orders and upload at a specified time. The Pilot Imaging ROES is easy, organized, and user friendly. Someone is always available to help you with technical support and ordering questions. Once downloaded you will be prompted to fill in your information. For your account number put “new user” if you do not have one. You will later receive an account number and need to update your information. In the meantime, you will still be able to send orders.


If you need a quick and easy way to send us a group of images, feel free to use our private WeTransfer channel! Just go to the link below, fill in the requested email information, select your files and go!


Express Digital Labtricity is a digital connectivity solution designed to connect professional digital photographers to digital-enabled professional labs. The automated approach to creating an order, pricing the order, transacting the order, transmitting the order and fulfilling the order provides significant added value to both professional photographers and digital labs. The benefits of Labtricity include cost and time savings, increased profits, business growth, increased return on investment, improved workflow, extended service and a competitive differentiator. Pilot Imaging participates in the Labtricity family of labs, so if you are an Express Digital user, we are able to meet your needs. Remember to choose Pilot Imaging from the list of labs.


To use our FTP, you will need an FTP client software. We recommend Core FTP Lite for Windows and FileZilla for Mac – both are free downloads from the web. When uploading to our FTP, ALWAYS send an email notifying us of your order and instructions for fulfillment. Since everyone has a private folder, we are not able to tell when a new upload has been placed without your notification. Please label your folder using your job name (eg. Smith_Kline_Wed).


To get set up:

  • Send an email to Info@PilotImaging.com
  • State your request for FTP Access
  • Request a desired username AND password (This will be case sensitive!)
  • Wait for a confirmation email with instructions