At Pilot Imaging, we help photographers meet the challenges of today's market by providing services that are convenient, affordable, and easy to use.
We provide state-of-the-art digital tools with a commitment to friendly customer service and expert technical support. At the center of this mission is founder Jeff Pilot, a photo lab pro with more than two decades of experience in the industry. After successfully running his own chain of lab franchises and eventually going into business for himself in 1995, Jeff founded Pilot Imaging. He now works alongside his wife Dorrie, a photographer with experience ranging from social and event photography to album design and lab operations. Together, they function as a "one-stop shop" for all things photographic, with expertise covering every aspect of the professional photographic spectrum.
Our customer service goal is something any photographer can relate to: we just like to see people smile. That's why our full suite of digital tools and online resources is backed by friendly, professional customer support from people who really enjoy helping photographers succeed.
We support a number of green initiatives to make our business environmentally-responsible. By recycling in our labs, utilizing digital alternatives that reduce paper use and waste, and choosing Earth-friendly products, we aim for a business that's sustainable and environmentally-conscious. If you've got a tip to help us with our green commitment, pass it along! begreen@pilotimaging.com
"Since I started using Pilot Imaging, my life has never been easier. Their quality printing and quick turn around time have become a major asset to my company. Their prompt, courteous customer service is appreciated. It's certainly nice to speak to a person and get immediate answers. It has been a great experience partnering with Pilot imaging because I know they have my best interest at heart."