A. Our guaranteed hours of business are Monday-Friday 8am-6pm EST however, we are usually around if you want to call with questions or schedule a time to come by.
Q. How can I send you files?
A. There are many ways to send orders to us. To find out the solution that best meets your needs please visit our "Start Ordering" page.
Q. What is my account number?
A. Labtricity will automatically send you a 5-digit account number when we process your first print order. You may still place a ROES order and use "new client" in place of your account number until you receive one. Once you receive your account number you can update the information on the right side of the ROES home page.
Q. Can I have this by noon?
A. We will meet any reasonable deadline request, most of the time without rush fees.
Pilot Imaging 663 Southlawn Lane Rockville, MD 20850 1.855.44.PILOT 301-838-9006 firstname.lastname@example.org